Frequently Asked Questions

Everything you need to know about your Lax sports gear and orders.

What is the standard shipping time for Lax orders?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for athletes who need their gear sooner.

How do I know which equipment size is right for me?

We provide a comprehensive sizing guide on every product page. If you are between sizes, we generally recommend sizing up for protective gear to ensure maximum coverage and comfort.

What is your return policy for sports equipment?

We offer a 30-day return policy on all unused items in their original packaging. Please note that customized jerseys and used mouthguards are final sale for hygiene and safety reasons.

Does Lax offer a warranty on high-performance gear?

Yes, all our professional-grade equipment comes with a 6-month manufacturer warranty against structural defects. This does not cover standard wear and tear from competitive play.

Can I track my package once it has been shipped?

Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna or Afterpay.